Terms & Conditions
Catersphere LLC
Last Updated: November 2025
Welcome to Catersphere, operated by Catersphere LLC, a Massachusetts company ("Catersphere," "we," "us," or "our"). By accessing or using our platform, mobile application, or services (collectively, the "Services"), you agree to these Terms & Conditions ("Terms"). If you do not agree, please do not use our Services.
1. Use of Our Services
You may use Catersphere only if:
- You are at least 18 years old.
- You provide accurate and complete information when creating an account.
- You comply with all applicable federal, state, and local laws.
We may suspend or terminate your account at any time for violations, fraudulent activity, or misuse of the platform.
2. Ordering & Payments
- Catersphere connects customers with restaurants and vendors for food ordering, catering, and related services.
- Prices, availability, and delivery times are determined by vendors.
- Once an order is confirmed, cancellations or refunds depend on the vendor's policy.
- Payments are processed securely through third-party payment providers.
- Catersphere is not responsible for vendor delays, mistakes, or food quality but will assist in resolving issues.
3. Vendor Responsibilities
Vendors using Catersphere agree to:
- Provide accurate menus, pricing, and product descriptions.
- Comply with food safety, health codes, and licensing requirements.
- Fulfill orders in a timely and professional manner.
- Maintain updated business and payment information.
4. User Conduct
You agree not to:
- Misuse the platform or interfere with operations.
- Post false information, fake reviews, or harmful content.
- Attempt to hack, scrape, or reverse engineer any part of the platform.
5. Intellectual Property
All content, design elements, trademarks, and branding on Catersphere belong to Catersphere LLC. You may not copy, reproduce, or distribute any part of the Services without written permission.
6. Limitation of Liability
Catersphere is not liable for:
- Food preparation, safety, or allergens.
- Vendor errors or third-party delivery issues.
- Lost profits, data loss, or indirect damages.
To the fullest extent permitted by law, our total liability will not exceed the amount you paid for the specific order involved.
7. Disclaimer
Catersphere provides the platform "as is" and "as available" without warranties of any kind, express or implied.
8. Changes to Terms
We may update these Terms at any time. Continued use of the Services means you accept the revised Terms.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules.